Vanguard

Vanguard

Vanguard

We guided Vanguard in shaping the design and future of their 401K Participant Experience.

My role
Senior Product Designer
Project type
Responsive Web Design
Year
2020-2021
Client
My team at Deloitte delivered a complete overhaul of Vanguard’s entire Participant Experience – where a user will interact and manage their employer sponsored 401(k) plan.

Our approach was research and user testing led that ensured our end-to-end design experience was serving Vanguard's customers effectively. Our core goal was to build trust and confidence in a complex space of
retirement savings.